* { box-sizing: border-box; }
:root {
  --ink: #17202a;
  --muted: #5e6b78;
  --paper: #fbfcf8;
  --line: #d9e0dc;
  --green: #0f7b63;
  --lime: #dbe65f;
  --coral: #e85d4a;
  --blue: #2454a6;
  --gold: #e2a83b;
  --soft: #eef4ee;
  --shadow: 0 18px 45px rgba(23, 32, 42, .18);
}
html { scroll-behavior: smooth; }
body {
  margin: 0;
  font-family: Pretendard, "Segoe UI", Arial, sans-serif;
  color: var(--ink);
  background: var(--paper);
  line-height: 1.6;
}
a { color: inherit; }
.topbar {
  position: sticky;
  top: 0;
  z-index: 20;
  display: flex;
  gap: 14px;
  align-items: center;
  padding: 12px clamp(18px, 4vw, 48px);
  background: rgba(251, 252, 248, .94);
  border-bottom: 1px solid var(--line);
  backdrop-filter: blur(14px);
}
.brand-mark {
  width: 42px;
  height: 42px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--ink);
  color: var(--lime);
  font-weight: 900;
}
.notice, .eyebrow, .kicker { margin: 0; }
.notice { font-size: 14px; color: var(--muted); }
.eyebrow, .kicker {
  font-size: 13px;
  font-weight: 800;
  letter-spacing: 0;
  color: var(--green);
  text-transform: uppercase;
}
.section-band, .section {
  padding: clamp(56px, 8vw, 96px) clamp(18px, 5vw, 72px);
}
.hero {
  min-height: 88vh;
  display: grid;
  grid-template-columns: minmax(0, 1.05fr) minmax(320px, .95fr);
  align-items: center;
  gap: clamp(28px, 5vw, 70px);
  background:
    linear-gradient(135deg, rgba(15,123,99,.11), transparent 38%),
    linear-gradient(25deg, rgba(232,93,74,.12), transparent 46%),
    var(--paper);
}
.hero h1 {
  margin: 16px 0;
  max-width: 760px;
  font-size: clamp(44px, 7vw, 88px);
  line-height: .98;
  letter-spacing: 0;
}
.lead {
  max-width: 680px;
  margin: 0 0 28px;
  font-size: clamp(17px, 2vw, 22px);
  color: #34404b;
}
.hero-actions { display: flex; gap: 12px; flex-wrap: wrap; }
.btn {
  display: inline-flex;
  align-items: center;
  min-height: 46px;
  padding: 10px 18px;
  border: 1px solid var(--ink);
  text-decoration: none;
  font-weight: 800;
}
.btn.primary { background: var(--ink); color: white; }
.btn.ghost { background: white; }
.impact-board {
  min-height: 520px;
  padding: 24px;
  display: grid;
  gap: 20px;
  align-content: space-between;
  border: 1px solid var(--ink);
  background:
    linear-gradient(180deg, rgba(23,32,42,.92), rgba(23,32,42,.85)),
    var(--ink);
  color: white;
  box-shadow: 18px 18px 0 var(--lime);
}
.board-header {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  font-weight: 800;
}
.score-ring {
  width: min(78vw, 320px);
  aspect-ratio: 1;
  margin: 20px auto;
  display: grid;
  place-items: center;
  text-align: center;
  border-radius: 50%;
  background: conic-gradient(var(--lime) 0 42%, var(--coral) 42% 68%, var(--gold) 68% 83%, #3f5668 83% 100%);
  position: relative;
}
.score-ring::after {
  content: "";
  position: absolute;
  inset: 28px;
  border-radius: 50%;
  background: var(--ink);
}
.score-ring span, .score-ring small { position: relative; z-index: 1; }
.score-ring span { font-size: 64px; font-weight: 950; color: var(--lime); }
.score-ring small { display: block; color: #d8e2e0; }
.signal-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 12px;
}
.signal-grid div {
  min-height: 96px;
  padding: 16px;
  border: 1px solid rgba(255,255,255,.2);
  background: rgba(255,255,255,.07);
}
.signal-grid b, .signal-grid span { display: block; }
.signal-grid span { color: #cdd8d5; }
.narrow { max-width: 1180px; margin: 0 auto; }
.band { background: var(--soft); border-block: 1px solid var(--line); }
.section-title { max-width: 820px; margin-bottom: 28px; }
.section-title h2 {
  margin: 8px 0 0;
  font-size: clamp(30px, 4vw, 52px);
  line-height: 1.08;
  letter-spacing: 0;
}
.summary-grid, .method-grid, .shot-grid, .policy-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
}
.summary-grid article, .method-card, .shot-grid article, .policy-grid article {
  padding: 22px;
  background: white;
  border: 1px solid var(--line);
}
.summary-grid span, .tag {
  display: inline-flex;
  margin-bottom: 12px;
  padding: 4px 9px;
  background: var(--lime);
  font-size: 12px;
  font-weight: 900;
}
.summary-grid strong, .shot-grid b, .method-card b, .policy-grid b {
  display: block;
  font-size: 21px;
  line-height: 1.2;
}
.method-grid { grid-template-columns: repeat(4, 1fr); }
.method-card { border-top: 7px solid var(--green); }
.accent-red { border-top-color: var(--coral); }
.accent-blue { border-top-color: var(--blue); }
.accent-green { border-top-color: var(--green); }
.accent-yellow { border-top-color: var(--gold); }
.table-wrap {
  overflow-x: auto;
  border: 1px solid var(--line);
  background: white;
}
table { width: 100%; border-collapse: collapse; min-width: 760px; }
th, td { padding: 16px; text-align: left; border-bottom: 1px solid var(--line); }
th { background: #17202a; color: white; }
.pill { display: inline-flex; padding: 5px 10px; font-weight: 900; color: white; }
.pill.high { background: var(--coral); }
.pill.mid { background: var(--blue); }
.split {
  display: grid;
  grid-template-columns: minmax(0, .9fr) minmax(300px, 1.1fr);
  gap: 28px;
  align-items: center;
  max-width: 1180px;
  margin: 0 auto;
}
.split h2 {
  margin: 8px 0 16px;
  font-size: clamp(30px, 4vw, 50px);
  line-height: 1.08;
}
.check-list { padding: 0; list-style: none; }
.check-list li {
  margin: 10px 0;
  padding-left: 28px;
  position: relative;
  color: #2c3843;
}
.check-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 9px;
  width: 13px;
  height: 13px;
  background: var(--green);
}
.request-card {
  padding: 28px;
  background: #17202a;
  color: white;
  box-shadow: -14px 14px 0 var(--coral);
}
.request-card p { color: #e8eeeb; }
.shot-grid { grid-template-columns: repeat(4, 1fr); }
.sales-demo-shell {
  display: grid;
  grid-template-columns: minmax(0, 1.08fr) minmax(320px, .92fr);
  gap: 18px;
  align-items: stretch;
}
.shop-screen,
.cart-screen,
.admin-screen,
.operations-grid article {
  border: 1px solid var(--line);
  background: white;
  box-shadow: 0 10px 28px rgba(23, 32, 42, .08);
}
.shop-screen,
.cart-screen,
.admin-screen {
  padding: 18px;
}
.shop-top,
.cart-header {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  align-items: center;
  margin-bottom: 14px;
}
.shop-top span,
.cart-header span {
  color: var(--green);
  font-size: 12px;
  font-weight: 900;
  text-transform: uppercase;
}
.shop-top strong,
.cart-header strong {
  font-size: 20px;
  line-height: 1.2;
}
.sales-search {
  min-height: 44px;
  display: flex;
  align-items: center;
  padding: 0 14px;
  border: 1px solid var(--line);
  color: var(--muted);
  font-weight: 850;
}
.sales-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 14px 0;
}
.sales-filter,
.product-card button,
.ops-actions button {
  min-height: 36px;
  padding: 8px 11px;
  border: 1px solid var(--line);
  background: #fff;
  color: var(--ink);
  font: inherit;
  font-weight: 900;
  cursor: pointer;
}
.sales-filter.is-active,
.product-card button:hover,
.ops-actions button:hover {
  background: var(--lime);
}
.sales-product-list {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}
.consumer-order-panel {
  margin-top: 16px;
  padding: 16px;
  border: 1px solid var(--line);
  background: #f2f6ef;
}
.product-card {
  display: grid;
  gap: 10px;
  padding: 14px;
  border: 1px solid var(--line);
  background: #fbfcf8;
}
.product-visual {
  min-height: 108px;
  display: grid;
  place-items: center;
  border: 1px solid rgba(23, 32, 42, .12);
  background:
    linear-gradient(145deg, rgba(219, 230, 95, .55), rgba(15, 123, 99, .12)),
    #ffffff;
  color: var(--ink);
  font-weight: 950;
}
.product-card h3 {
  margin: 0;
  font-size: 18px;
  line-height: 1.2;
}
.product-card p {
  margin: 0;
  color: var(--muted);
  font-size: 14px;
}
.product-meta {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  font-size: 13px;
  font-weight: 900;
}
.size-row {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}
.size-row span {
  padding: 4px 7px;
  border: 1px solid var(--line);
  background: #fff;
  font-size: 12px;
  font-weight: 900;
}
.cart-items {
  min-height: 118px;
  display: grid;
  gap: 8px;
  align-content: start;
}
.cart-item {
  padding: 10px;
  border: 1px solid var(--line);
  background: #fbfcf8;
}
.cart-item b,
.cart-item span {
  display: block;
}
.cart-item span {
  color: var(--muted);
  font-size: 13px;
}
.cart-total {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
  padding: 12px 0;
  border-top: 1px solid var(--line);
}
.order-preview {
  margin: 10px 0 0;
  padding: 12px;
  background: var(--soft);
  color: #2c3843;
  font-weight: 850;
}
.admin-screen {
  display: grid;
  gap: 16px;
  align-content: start;
  background:
    linear-gradient(180deg, rgba(23, 32, 42, .04), rgba(15, 123, 99, .05)),
    #ffffff;
}
.admin-screen > p {
  margin: 0;
  padding: 14px;
  border: 1px solid var(--line);
  background: #fbfcf8;
  color: #2c3843;
  font-weight: 850;
}
.operations-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
  margin-top: 16px;
}
.operations-grid article {
  padding: 20px;
}
.operations-grid h3 {
  margin: 8px 0 10px;
  font-size: 22px;
}
.ops-actions,
.content-status {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.ops-list {
  display: grid;
  gap: 8px;
  padding: 0;
  list-style: none;
}
.ops-list li {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding: 9px 0;
  border-bottom: 1px solid var(--line);
}
.content-status span {
  padding: 7px 10px;
  background: var(--lime);
  font-weight: 950;
}
.timeline {
  counter-reset: step;
  display: grid;
  gap: 12px;
  padding: 0;
  list-style: none;
}
.timeline li {
  display: grid;
  grid-template-columns: 120px 1fr;
  gap: 18px;
  padding: 18px;
  background: white;
  border: 1px solid var(--line);
}
.timeline span { font-weight: 950; color: var(--green); }
.timeline p { margin: 0; }
.communication-preview {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
}
.communication-preview article {
  min-height: 130px;
  padding: 22px;
  background: white;
  border: 1px solid var(--line);
}
.communication-preview b {
  display: block;
  font-size: 21px;
  line-height: 1.2;
}
.feedback-widget {
  position: fixed;
  right: 18px;
  bottom: 18px;
  z-index: 42;
  width: min(360px, calc(100vw - 36px));
}
.feedback-toggle {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  padding: 0 14px;
  border: 1px solid rgba(255, 255, 255, .42);
  border-radius: 8px;
  background: rgba(23, 32, 42, .88);
  backdrop-filter: blur(10px);
  color: #ffffff;
  font-weight: 950;
  cursor: pointer;
  box-shadow: var(--shadow);
  list-style: none;
}
.feedback-toggle::-webkit-details-marker { display: none; }
.feedback-panel {
  display: grid;
  gap: 10px;
  margin-bottom: 8px;
  padding: 14px;
  border: 1px solid rgba(23, 32, 42, .2);
  border-radius: 8px;
  background: rgba(255, 255, 255, .9);
  backdrop-filter: blur(14px) saturate(1.08);
  box-shadow: var(--shadow);
  color: var(--ink);
  font-weight: 850;
}
.feedback-panel strong {
  display: block;
  margin-bottom: 2px;
  color: var(--ink);
  font-size: .98rem;
  font-weight: 950;
}
.meta { color: var(--muted); }
.feedback-panel .meta {
  margin: 0;
  color: #3f4b55;
  font-weight: 850;
}
.feedback-panel label {
  display: grid;
  gap: 6px;
  color: var(--ink);
  font-weight: 950;
}
.feedback-panel select,
.feedback-panel textarea {
  width: 100%;
  min-height: 42px;
  padding: 10px 11px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, .9);
  color: var(--ink);
  font: inherit;
  font-weight: 850;
}
.feedback-panel textarea {
  min-height: 108px;
  resize: vertical;
}
.feedback-choice-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}
.primary-button,
.icon-button {
  border: 0;
  font: inherit;
  cursor: pointer;
}
.primary-button {
  min-height: 42px;
  padding: 10px 14px;
  border-radius: 8px;
  background: var(--ink);
  color: white;
  font-weight: 950;
}
.feedback-alert-list {
  display: grid;
  gap: 8px;
  padding-top: 8px;
  border-top: 1px dashed rgba(23, 32, 42, .22);
}
.feedback-alert-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}
.feedback-alert-title strong { margin: 0; }
.feedback-alert-title span {
  padding: 4px 8px;
  border-radius: 8px;
  background: rgba(219, 230, 95, .55);
  color: #384000;
  font-size: .74rem;
  font-weight: 950;
}
.feedback-alert-button {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
  width: 100%;
  min-height: 36px;
  padding: 8px 9px;
  border: 1px solid rgba(23, 32, 42, .18);
  border-radius: 8px;
  background: rgba(255, 255, 255, .86);
  color: var(--ink);
  font: inherit;
  font-weight: 950;
  text-align: left;
  cursor: pointer;
}
.feedback-alert-button span {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.feedback-alert-button small {
  color: var(--muted);
  font-size: .68rem;
  font-weight: 900;
  white-space: nowrap;
}
.feedback-detail-modal {
  position: fixed;
  inset: 0;
  z-index: 60;
  display: grid;
  place-items: center;
  padding: 18px;
  background: rgba(23, 32, 42, .26);
  backdrop-filter: blur(4px);
}
.feedback-detail-modal[hidden] { display: none; }
.feedback-detail-card {
  display: grid;
  gap: 12px;
  width: min(460px, calc(100vw - 32px));
  padding: 16px;
  border: 1px solid rgba(23, 32, 42, .2);
  border-radius: 8px;
  background: rgba(255, 255, 255, .96);
  box-shadow: var(--shadow);
  color: var(--ink);
}
.panel-title-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}
.feedback-detail-card h2 {
  margin: 0;
  font-size: 1.02rem;
}
.icon-button {
  width: 34px;
  height: 34px;
  border-radius: 8px;
  background: var(--ink);
  color: white;
  font-size: 22px;
  line-height: 1;
}
.feedback-detail-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}
.feedback-detail-meta span {
  padding: 5px 8px;
  border-radius: 8px;
  background: rgba(219, 230, 95, .55);
  color: #384000;
  font-size: .76rem;
  font-weight: 950;
}
.feedback-detail-message {
  margin: 0;
  color: #2c3843;
  white-space: pre-wrap;
  word-break: keep-all;
}
.toast {
  position: fixed;
  left: 50%;
  bottom: 18px;
  z-index: 70;
  max-width: min(520px, calc(100vw - 32px));
  padding: 10px 14px;
  border-radius: 8px;
  background: var(--ink);
  color: white;
  font-weight: 900;
  box-shadow: var(--shadow);
  transform: translate(-50%, 120%);
  opacity: 0;
  transition: transform .18s ease, opacity .18s ease;
}
.toast.is-visible {
  transform: translate(-50%, 0);
  opacity: 1;
}
@media (max-width: 980px) {
  .hero, .split { grid-template-columns: 1fr; }
  .impact-board { min-height: 440px; }
  .sales-demo-shell,
  .operations-grid {
    grid-template-columns: 1fr;
  }
  .summary-grid, .method-grid, .shot-grid, .policy-grid, .communication-preview {
    grid-template-columns: repeat(2, 1fr);
  }
  .sales-product-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}
@media (max-width: 620px) {
  .topbar { align-items: flex-start; }
  .brand-mark { width: 36px; height: 36px; }
  .notice { font-size: 12px; }
  .section-band, .section { padding: 44px 16px; }
  .hero h1 { font-size: 42px; }
  .summary-grid, .method-grid, .shot-grid, .policy-grid, .communication-preview {
    grid-template-columns: 1fr;
  }
  .sales-product-list {
    grid-template-columns: 1fr;
  }
  .timeline li { grid-template-columns: 1fr; }
  .impact-board { box-shadow: 8px 8px 0 var(--lime); padding: 18px; }
  .score-ring { width: 250px; }
  .feedback-widget {
    right: 12px;
    bottom: 12px;
    width: calc(100vw - 24px);
  }
}
@media print {
  .topbar, .hero-actions, .feedback-widget, .feedback-detail-modal, .toast, script { display: none; }
  body { background: white; }
  .section, .section-band { padding: 24px 0; page-break-inside: avoid; }
  * { overflow: visible !important; word-break: keep-all; }
}


.section-note {
  max-width: 860px;
  margin: 12px 0 0;
  color: var(--muted);
  font-weight: 800;
  line-height: 1.7;
}
.refocus-shell {
  grid-template-columns: minmax(0, 1.05fr) minmax(320px, .95fr);
}
.content-planning-screen,
.change-request-screen {
  min-height: 100%;
}
.request-note-list {
  min-height: 210px;
}
.refocus-ops {
  margin-top: 18px;
}
.public-sample-note {
  margin: 18px 0 0;
  padding: 12px 14px;
  border: 1px solid var(--line);
  background: #fbfcf8;
  color: var(--muted);
  font-size: 13px;
  font-weight: 800;
}